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New updates and improvements to Firmhouse

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Jun 26, 2024

Over the coming weeks, we’re gradually rolling out updates to the out-of-self service features that our platform offers.

First up is a gradual visual update of our out-of-the-box hosted Self Service Center, we’re calling SSC 1.5. The 1.5 visual refresh features a more modern interface, easier access to typical functionality, and a personalized touch.

We’re introducing a new sleek blue default color scheme that lays the groundwork for future customization options, allowing you to soon personalize the SSC with your own brand colors.

We taking care to strike a balance to what we update and how any custom CSS you may have applied is affected. Please get in touch with us if you’d like to do a sanity check on what you may need to update.

What’s New?

1. Modern Interface: Enjoy a fresh, engaging look with standardized card layouts for a consistent feel across all devices.

2. Blue Theme: Our new color scheme sets the stage for future customization options that can incorporate your brand’s look&feel.

3. Improved Copy: We’ve improved our copy for clarity and added personal touches.

What’s Next?

  • Customization Features: In our upcoming updates, you’ll be able customize the look and feel of your Self Service Center with your own brand colors and style, without having to maintain custom CSS and other scripts.

  • Dashboard Enhancements: We’re working on making the dashboard more intuitive to use. Clearly presenting the contents of a subscription and the next order pricing breakdown including shipping costs and discounts.

  • More self service features: Search & browse and add multiple products at the same time, add repeated one-time products to an order, trigger ad-hoc features.

  • Going beyond the hosted SSC: We’re working on several nifty self serve features that will blend with your regular e-commerce pages. Providing even more options to purchase and subscribe to your products, without having to leave a page.

Read more about the SSC 1.5 update and how it’s being rolled out